Enterprise Client Success Manager at ACCESSONE MEDCARD INC

Nakkila, Satakunta, Finland -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

145000.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospital Revenue Cycle Management, Client Relationship Development, Data Analysis, Sales Opportunities, Problem Solving, Patient Accounting Software, Electronic Medical Record Software, EDI Automation Processes, API Automation Processes, Project Management, End-User Training, Technology Implementation, Customer Service, Communication Skills, Critical Thinking, Data Literacy

Industry

Hospitals and Health Care

Description

Job Details Job Location: Remote - N/A, SC 00000 Position Type: Full Time Salary Range: $132,500.00 - $145,000.00 Salary Travel Percentage: Up to 25% Job Category: Customer Service Position Summary AccessOne MedCard Inc.,is a wholly owned subsidiary of Phreesia and a market leader in providing financing solutions for healthcare receivables, working with some of the largest health systems in the U.S. AccessOne takes minimal credit risk and offers healthcare providers a scalable, compliant and operationally efficient tool that improves collections without undermining patient trust. Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re an eight-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award, and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. This role will be responsible for managing AccessOne’s highest tier of revenue portfolio. The responsibility for this role includes but is not limited to strategic analysis/planning/communication, client relationship development, advanced data analysis, identifying new sales opportunities, same-store growth, and problem solving. The Enterprise Client Success Manager role is accountable to both client and internal stakeholders for effective relationship and fulfillment of agreed upon deliverables. Successful candidates in this role demonstrate high standards and a high degree of conscientiousness regarding their interactions and work products. They develop authentic and effective relationships and display enthusiasm and a drive to achieve in their day-to-day work. They can adapt between formal and informal interpersonal styles in appropriate contexts, and they add value to overall departmental and organizational health through effective communication and collaboration, mutual support, and self-motivation. Additionally, they possess trust, empathy, accountability, and professional insight to effectively mentor and lead subordinates. Job Responsibilities Apply knowledge of hospital revenue cycle management, AccessOne products, and client needs (strategic projects and goals, history, staffing/structure, etc.) to effectively provide insights on the value AccessOne is or can bring to assigned portfolio. Apply critical thinking and data-literacy skills to analyze and evaluate client data against client and AccessOne strategic or project-based goals to identify trends and opportunities, monitor and optimize performance, and resolve issues. Utilize various digital applications (including presentation, productivity, and communication software) to prepare and deliver dynamic and professional communications, multi-media trainings, presentations, and proposals. Occasional travel to onsite locations, various local, regional, or national conferences, and to AccessOne locations for in-person projects, meetings, etc. Engage with client executives, in person and electronically, to develop effective and authentic relationships and promote client satisfaction and retention. Qualifications Education Bachelors degree in Healthcare Administration, Business Administration, Finance, or a related field. Experience, Knowledge & Skills Experience with patient accounting and electronic medical record software (Epic, Cerner, Siemens, Meditech, IDX, McKesson, Athena, etc.) Experience with EDI and API automation processes, patient access and financing, sales and upselling, data analytics, technology implementation and support, project management, and end-user training. Experience in one or more of the following: Revenue cycle management Patient access or clinical care Technology implementation 5+ years of experience in an account management, client success, customer service, or related role; direct Healthcare related experience, with Revenue Cycle preferred Substantial knowledge of EDI and API automation processes Top-rated Employee Benefits 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/ Total Cash Compensation for US is $132,500 - $145,000, depending on qualifications. In addition, Phreesia also offers an attractive & comprehensive Total Rewards package. We strive to provide a diverse and inclusive environment and are an equal opportunity employer. Location: U.S only - Remote The role may require up to 25% travel following all the current health and safety guidelines Disclaimer: The job responsibilities and duties described above are not a comprehensive list. Additional tasks may be assigned to the employee from time to time, and Phreesia reserves the right to change the scope of the job as necessitated by business demands.

Responsibilities

The Enterprise Client Success Manager will manage AccessOne’s highest tier of revenue portfolio, focusing on strategic analysis, client relationship development, and identifying new sales opportunities. They will be accountable to both client and internal stakeholders for effective relationship management and fulfillment of deliverables.