Job Responsibilities

• Reach across Firm and consuming platform teams to understand data-usage requirements, and translate them into governed consumption patterns against ORDG data products and shared AI services.
• Establish and own the enterprise data contracts that bind consumers to governed data products — including SLAs, versioning, deprecation policy, change communication and controlled exceptions.
• Define and publish the standard consumption patterns (APIs, Data Mesh products, event topics, user utilities) that platforms must use, and prevent embedded copies and product-local rebuilds.
• Drive adoption of ORDG shared AI services across consuming applications; identify duplicate or overlapping capabilities across the estate and consolidate onto the governed service catalogue.
• Partner with the Data Governance & Data Product Lead on lifecycle, quality gates and certification of consumer-facing products; and with the Data & AI Execution Lead on integration sequencing and delivery milestones.
• Own consumer onboarding: technical integration, entitlement setup, contract sign-off, and post-go-live health of the consumer relationship.
• Maintain the shared-service catalogue — what exists, who owns it, which platforms consume it, and how to adopt it — as a living reference for RM&C and Technology partners.
• Measure and report adoption: coverage across platforms, active consumers per service, contract compliance, rebuild avoided, and consumer satisfaction.
• Work with Technology and the Data Analytics Lead to instrument consumption telemetry and to feed adoption signals back into product priorities and the AI product backlog.
• Support cross-functional prioritisation with the Executive Data Owner and workstream leads; represent the consumer voice in the Define & Govern forum and in delivery planning.
• Coach consuming teams on the “build once, reuse safely” principle; identify emerging patterns that should be codified into new shared services.
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