Kinetic Personnel Group has Desktop Support or Help Desk (I, II) positions for its clients in the Ontario area.
Ideal candidates will have at least 2 years of IT Support experience in an enterprise network environment supporting over 25 users and a CompTIA A+ & Network+ certification.

REQUIREMENTS:

• 2+ years of help desk/desktop support experience in an Enterprise network environment.
• AA/AS or BA/BS preferred from an accredited college
• CompTIA A+ or Network+ or Security+ or related certificate preferred
• HS Diploma or GED required
  Job Types: Full-time, Temporary, Contract
  Pay: $28.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Please list all IT certifications earned (current or expired):

Education:

• Associate (Preferred)

Experience:

• Enterprise Network : 2 years (Required)
• Active Directory: 2 years (Required)
• Support via telephone: 2 years (Required)

Work Location: In perso

• Provide IT support for organization
• Document support calls in trouble ticket system
• Close trouble tickets without escalating trouble ticket (20+ tickets a day)
• Maintain high levels of customer service at all times while communicating with other employees
• Record list of completed update
• Support additional departments with hardware and software issue