Enterprise Network Engineer at nbn® Australia

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecommunications Network Experience, Technical Support, Incident Management, Analytical Problem-Solving, Negotiation, Communication, Attention to Detail, MS Office, Network Incident Management Tools, Safety Standards, Compliance Standards, Self-Motivation, Ability to Work Under Pressure, Flexibility

Industry

Telecommunications

Description

Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. We have an exciting opportunity at nbn, as a Network Engineer reporting to the Network Manager NMC Core and Enterprise. A bit about your role The Network Management Centre (NMC) within C&NS ensures the availability of the nbn network to deliver exceptional customer experience and meet uptime targets. The Network Engineer role provides technical expertise and assurance for Enterprise Ethernet—nbn’s high-speed fibre product offering up to 10Gbps and 99.95% availability—supporting business and government customers with 24x7 service. Responsibilities include managing outages, coordinating with external customers (e.g., enterprises and RSPs) and internal teams to meet strict restoration SLAs, while working an 8-hour daytime shift within a 12-hour window, Monday to Friday. A bit about you You have strong telecommunications network experience including nbn Aggregation, FTTn, FTTp, and HFC technologies. The ideal candidate has practical experience in Tier 2 level technical support or above, including incident management in a 24x7 NOC. Key skills include high attention to detail, analytical problem-solving, negotiation, and excellent communication. Proficiency in MS Office, network incident management tools (Remedy, Netcool), and adherence to safety and compliance standards is essential. The role requires self-motivation, ability to work under pressure, and flexibility for shift or non-shift environments. Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women. We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application! Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note that this is a 7 months fixed term opportunity and applications for this role will close at midnight, Sunday 14th December 2025 To be eligible to apply for this role, you should have valid working rights in Australia. Worker Type Fixed Term (Fixed Term) Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s. To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.

Responsibilities

The Network Engineer role provides technical expertise and assurance for Enterprise Ethernet, managing outages and coordinating with external customers and internal teams to meet strict restoration SLAs. This role supports business and government customers with 24x7 service.