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Enterprise Operations Specialist at Nokia

, , India -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Troubleshooting, Connectivity, Upgrade Support, Customer Support, Collaboration, Technical Support

Industry

Telecommunications

Description

As a Care Contact Specialist, you will work in the Nokia DAC organization, supporting customers / Nokia users globally. Your main responsibilities are advanced Incident troubleshooting for Nokia DAC Platform and connectivity. Other tasks are related to troubleshooting incidents and upgrade support, and Nokia DAC Care Tier-3 Engineer works closely with colleagues at (customer/Partner) Tier-2 and (R&D/Third party vendor) Tier-4.

Responsibilities

The Enterprise Operations Specialist will be responsible for advanced incident troubleshooting for the Nokia DAC Platform and connectivity. They will also provide support for troubleshooting incidents and upgrades.