WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

We are seeking a bilingual Enterprise Client Communication Manager to join our dynamic Enterprise Growth team. This role serves two purposes:

• Through Strategic Enterprise communication initiatives, enhance B2B client engagement, coordinate strategic communication initiatives that cross multiple lines of business and support Enterprise Go To Market strategies
• Develop plans and strategies to increase brand awareness in the province of Quebec to support local growth initiatives in collaboration with local leadership while acting as a key liaison with our Marketing and Corporate Affairs teams

Reporting to the Director, Enterprise Sales Operations and Enablement, the Manager will lead and support communication strategies that span Sales, Operations, and Executive functions enterprise wide.
The successful candidate will be a key enabler of enterprise success—driving internal alignment, client and advisor engagement, and overall employee satisfaction to fuel revenue growth and client retention.

WHAT YOU WILL BE DOING:

• Lead Enterprise Growth Communications & Go-To Market Launches
• Facilitate integration and coordination of external communications to ensure all lines are working collaboratively where required and independently when specific to their own business.
• Design and implement enterprise-wide, client-facing communication campaigns for key product and initiative launches; track and report on performance and engagement
• Share campaign metrics and insights with Sales and cross-functional teams to inform go-to-market and growth strategies
• Establish key performance indicators for communication channels and track campaign success across the organization
• Relay key communication content and material to the Enterprise Proposal team to align client facing content
• Plan and facilitate enterprise-wide Employee townhalls, webinars, annual sales symposium and other large-scale communication events
• Ensure all communication and training content adheres to GreenShield’s brand standards and quality expectations
• Act as the main Enterprise liaison with Marketing and Corporate Affaires
• Maintain and manage a centralized communications calendar that aligns with key enterprise milestones
• Work closely with Corporate Communications to ensure alignment with enterprise-wide messaging, narrative, and communication standards—ensuring consistency, clarity, and strategic impact across all client-facing and internal communication touchpoints.