QUALIFICATIONS WE PREFER BUT DON’T REQUIRE:

• Experience: 2 years’ experience with Eclipse software
• Education: Bachelor’s degree in computer science, management information systems, or related field
  The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law

ROLE SUMMARY:

Reporting to the Enterprise Resource Planning Manager, the ERP Specialist is a key member of the Information Systems team. The person in this role will oversee the implementation of the company’s Enterprise Resource Planning program. The ERP Specialist is the primary resource for the Eclipse System; this position provides support and assists with training for users.

EXCITING WORK YOU WILL DO:

The essential duties and responsibilities of the ERP Specialist will consist of, but are not limited to, the following:

• Establish and document detailed business and process requirements, map/design/model business solutions, perform tailoring to business solution (e.g. custom report writing), present solutions to end users, assist in business process training when needed, and assist with Go-Live cut-over of new features of Eclipse
• Participate in Business Intelligence sessions to interpret the data necessary to develop testing, validation, and implementation of analysis and reporting tools
• Provide consulting, report writing, and onsite support to employees when elevated past helpdesk
• Perform data entry and maintain records in the ERP system
• Provide instruction, assistance, troubleshooting, and support services to all ERP system users either on-site or remotely as needed
• Continuously identify needs and provide input regarding improving system reliability, availability and performance
• Work with the Business Process and Human Resources departments to ensure consistency and accuracy
• Perform other duties and projects as assigned