ADDITIONAL QUALIFICATIONS

• Strong understanding of three lines of defense risk management structure and requirements
• Strong understanding of Risk Management/Operational Risk Management/Change Risk and/or Product Risk
• Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution
• Strong knowledge of issue management practices with proven experience in issue resolution
• Ability to handle complexity and ambiguity
• Ability to deal effectively with conflict
• Well-developed influencing skills
• Demonstrated ability to think critically and facilitate change through collaborative effort.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.
• Ability to work in a matrix environment
• Strong computer skills with knowledge in basic software programs like Microsoft Word, Excel, and PowerPoint.
• Must have functional knowledge of SharePoint.
• Understanding of banking industry and the client expectations that constitute premier client service.
• Possess superior organizational, verbal, and written communication and presentation skills.
• Must be able to convey complex concepts in a clear and concise manner.
• Strong interpersonal/teamwork skills with the ability to effectively communicate and interact professionally with all levels of individuals including executive management, both internally to CNB and externally to the community and public.
• Possess the ability to work on several projects simultaneously and meet deadlines, specifically have the ability to multitask and prioritize several concurrent initiatives
• Ability to work with a cross-functional stakeholder group.
• Ability to effectively communicate with stakeholders, project members, and partners.
• Extremely organized with strong time-management skills.
• Detail oriented, analytical, and inquisitive.
• Experience in design and learning development materials

ABOUT US

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

• Assist in maintaining the Enterprise Change Risk Management Framework and Product framework, Policy, Standards, and second line of defense Procedures annual review and refresh process.
• Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the Change Risk and Product Risk
• Review, challenge and monitor 1LOD change risk and product risk assessments, and alignment with risk appetite
• Review and challenge practices against CNB enterprise risk framework and policies, including but not limited to CNB Client Product and Suitability Policy, and Enterprise Change Risk Management Policy, Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Operational Risk Events (ORE) reporting, and issue resolution
• Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile for Product and Change Risk
• Review and challenge whether 1LOD strategic priorities and new product offerings sufficiently consider change and product risk when applicable and whether the risks have been adequately assessed across all strategic priorities
• Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to change and product risk governance and policy requirements
• Review and challenge 1LOD risk acceptances and new business initiatives
• Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans
• Review and challenge 1LOD control testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness for product and change risk management
• Review and challenge regulatory remediation activities in assigned coverage areas to ensure product and change risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge during the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management’s completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.
• Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy
• Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams
• Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders
• Lead with the preparation of status reports, key metrics and other Change and Product Risk reporting information as requested by management, the Risk Committee or RBC.
• Contribute to ad-hoc assignments/special projects
• Maintain awareness of current regulatory/industry trends impacting the Bank’s enterprise risk management program or practices.
• Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas
• Support and facilitate audit and regulatory exam activities related to Product and Change Risk
• Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.
• Provide guidance to colleagues on the application of the ECM Framework, Policy, Standards, and Procedures, including but not limited to providing training, communication, and intranet resources.
• Maintain training and communication around ECM Framework, Policy, and Standards through the bank’s required learning system; and 2LOD procedures to raise awareness and educate impacted colleagues on requirements.