Enterprise Service Solution Engineer

at  Nokia

FAMILY DESCRIPTION

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

SUBFAMILY DESCRIPTION

Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices.

• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
• Has in-depth organisational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives.
• Contributes to strategic decisions within professional area.
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Contributes to development of concepts to determine professional direction of own organisational unit.
• Acts as a professional leader for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.
• Often leads functional teams or projects with moderate resource requirements, risk and complexity, handles day-to-day staff management issues, including resource management and allocation of work.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers’ requirements.
• Manages Subcontracting / Partnership Manager.
• Manages technical requirements from customers’ needs.
• Delivers SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
• Manages product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
• Retains technical and design knowledge for assigned products and technologies.
• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

KNOWLEDGE & EXPERIENCE

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

Please refer the Job description for details