ABOUT DASH0

Imagine a world where observability is… well, easy. That’s what we’re building at Dash0. We’re not just another observability company, we’re a team of passionate experts who are obsessed with making observability accessible and delightful for every developer.
We are OpenTelemetry-native, ensuring seamless interoperability within modern observability ecosystems, and our “welcome present” to the OpenTelemetry community, OTelBin, a free editing, visualization, and validation tool for OpenTelemetry collector configurations, has been extremely well received.
Our mission is to make Dash0 the best observability experience in the world, and we’re seeking driven talent to shape that journey and grow alongside us.

• Customer Journey Optimization:
• Analyze and optimize the user’s journey from registration to full product value utilization.
• Develop and implement data gathering strategies to generate insights for enhancing user experience.
• Collaborate with product teams to identify and resolve roadblocks in the user journey, ensuring an intuitive learning curve.
• Customer Success Support:
• Work closely with customer support and success teams to align efforts with the customer experience vision.
• Contribute to initiatives that empower customers to fully utilize product value through effective support and success strategies.
• Technical Engagement:
• Develop and execute Proofs of Concept (POCs) to demonstrate product capabilities and value.
• Prepare and deliver engaging product demos to potential and existing customers.
• Participate in trade shows and industry events, delivering talks and presentations to promote solutions.
• Provide technical support and guidance to customers, addressing their queries and issues effectively.