Enterprise Strategic Program Manager at Agilent Technologies - Colombia

, , Japan -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Project Management, Cross Functional Collaboration, Problem Solving, Interpersonal Skills, Leadership, Data Literacy, Communication Skills, Regulatory Compliance, Service Provider Management, Sales Development, Operational Challenges, Laboratory Experience, Microsoft Office Proficiency, Creative Problem Solving, Adaptability

Industry

Biotechnology Research

Description

Job Description Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites. Responsible for managing the delivery of large integrated support services solutions to external customers and supporting major laboratory-wide services programs, often involving cross-functional and multi-vendor efforts. Collaborates with the Agilent Enterprise Sales team to develop sales opportunities, design Enterprise-level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs. Determines the overall program/project plan, budget, structure, schedule, and staffing requirements for custom Enterprise-level support programs. Qualifications Minimum Requirements: Minimum four-year university degree in a scientific field or equivalent experience. Strong English (spoken and written) and business level proficiency in local language where required. Desired Skills / Knowledge: Experience and Qualities Ability to understand customer needs and formulate/scope solutions to meet requirements. Demonstrated ability to work with customers to solve operational and business challenges. Customer first mindset, driven to help customers succeed Third party service provider relationship development and management skills/experience. Familiar with relevant industry regulatory requirements, both international and local (GxP, ISO, etc.) People Skills Strong interpersonal skills, able to build effective working relationships with customers and business partners Effective communication skills, written and verbal, across all levels of organization . Effective customer relationship management experience and/or training. Effective cross functional collaboration skills. Creative problem solving ability, able to work with teams to meet broadly defined objectives. Demonstrated leadership capabilities Situational Adaptable, ability to quickly assess situations and determine reasonable course of action Rigorous program and/or project management experience (PMP, PRINCE2 certifications are an advantage). Familiar with common problem solving methodologies (6-sigma, 5-why root cause analysis, Ishikawa diagramming, FMEA etc.) Technical Experience Experience operating with/in laboratory settings is strong advantage High level of data literacy; able to process information, draw insight, and develop action plans. Proficient with Microsoft Office tools(Excel, Word, PowerPoint, Project) Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 10% of the Time Shift: Day Duration: No End Date Job Function: Services & Support Experienced Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.

Responsibilities

Responsible for managing and overseeing Enterprise laboratory-wide service programs at assigned customer sites. Collaborates with the Agilent Enterprise Sales team to develop sales opportunities and ensure the implementation and ongoing success of these programs.