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JOB SUMMARY:
The Enterprise System Administrator is responsible for the strategic design, implementation, and ongoing maintenance of the organization’s server infrastructure, Storage Area Networks (SANs), and both local area networks (LANs) and wide area networks (WANs), along with telecom systems. This role involves advanced systems and network modeling, analysis, and capacity planning. The individual will collaborate closely with the Enterprise Systems Architect and Team Lead to assess, design, and recommend optimal server, network, and data communications hardware and software solutions, while also ensuring the security and integrity of the network infrastructure. Additionally, the Systems Administrator II will provide support for applications managed on the servers, ensuring seamless performance and operational continuity. Reporting directly to the Chief Information Officer (CIO), this position is critical to supporting the organization’s technological growth, maintaining infrastructure stability, and optimizing the performance of business-critical applications.
EXPERIENCE
Required:
- 8 - 10+ years of experience
Preferred:
EDUCATION
Required:
Bachelor’s Degree in Computer Science, Engineering, Information Technology
Preferred:
- Master’s degree is preferred
POSITION REQUIREMENTS
Required:
- Strong technical expertise in Microsoft Operating Systems and Office suite: In-depth knowledge of Windows Server, Windows OS, and Office 365 (O365), including deployment, configuration, and troubleshooting.
- Experience with Active Directory (AD) and Azure Active Directory (Azure AD / Entra): Proven ability to manage, configure, and troubleshoot AD environments, including group policy management, user administration, and hybrid cloud integrations.
- Networking knowledge, including TCP/IP and Connectivity Troubleshooting: Extensive experience diagnosing and resolving network connectivity issues, with a solid understanding of networking protocols and services.
- Backup and Recovery Planning: Hands-on experience in backup strategies, recovery planning, and disaster recovery solutions to ensure business continuity and data integrity.
- Firewall and Security Systems Administration: Proficient in managing and administering firewalls, content filters, and intrusion prevention systems (IPS) to safeguard network infrastructure.
- Problem-solving and Solution Evaluation: Strong analytical skills with the ability to evaluate complex information, identify the root cause of issues, and implement effective solutions in a timely manner.
- Effective Active Listening and Communication Skills: Capable of understanding user needs and translating technical information in a clear, concise manner to both technical and non-technical stakeholders.
- Attention to Detail and Change Detection: Ability to identify patterns, evaluate data, and detect anomalies or changes in system performance to proactively address issues.
- Critical Thinking and Decision-making: Demonstrated ability to make sound, objective decisions and resolve conflicts or complex problems independently, while ensuring high-quality outcomes.
- Goal setting and Work Prioritization: Proven ability to establish clear goals, organize tasks effectively, and prioritize workloads to meet deadlines and business objectives.
- Strong Organizational and Communication Skills: Excellent written and verbal communication skills, with the ability to present technical information to various stakeholders and maintain organized documentation.
- Judgment and Problem Resolution: Skilled in critical thinking to assess problems, apply effective judgment, and resolve issues using a consistent and systematic approach.
- Confidentiality and Professionalism: Ability to manage sensitive and confidential information in a secure and professional manner, in compliance with organizational policies and regulations.
- Data Analysis and System Performance Metrics: Ability to break down complex data into manageable parts, assess system performance indicators, and recommend actions to optimize system efficiency and meet organizational goals.
- Cloud Technologies and Virtualization: Familiarity with cloud platforms (AWS, Azure, Google Cloud) and virtualization technologies (VMware, Hyper-V) for scalable and efficient infrastructure management.
- Security Best Practices and Compliance Knowledge: Understanding of industry-standard security frameworks (e.g., NIST, CIS, ISO 27001) and compliance requirements (e.g., GDPR) to ensure system integrity and data protection.
- Scripting and Automation: Proficient in scripting languages (e.g., PowerShell, Python) to automate routine administrative tasks, streamline operations, and reduce manual intervention.
- Project Management and Collaboration: Experience in collaborating with cross-functional teams on technology projects, providing technical guidance, and ensuring successful project execution.
Preferred:
- Microsoft Certification (MCSE, MCITP, MCDBA)
- Juniper and/or Cisco Certifications
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