Job ID: 55759
Job Category: Information & Technology
Division & Section: Technology Services, Enterprise Services & Operations
Work Location: Metro Hall, 55 John St, Toronto, ON M5V 3C6
Job Type & Duration: Full-Time, Temporary (12 months) vacancy
Hourly Rate: $50.41 - $55.24
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 07-Jul-2025 to 21-Jul-2025

JOB DESCRIPTION

Reporting to the Senior Technical Support Specialist / Supervisor, Unix team, the Enterprise Technical Support Specialist participates in the optimization, implementation, administration of servers and ongoing support for ‘nix platform solutions.

KEY QUALIFICATIONS:

Your application for the role of Enterprise Technical Support Specialist should describe your qualifications as they relate to:

• Experience with MS SharePoint Administration.
• Experience Administering and supporting Java based environments such as WebSphere, Tomcat or equivalent
• Experience with CI/CD tools like GitLab, Nexus or equivalent
• Experience with a scripting language such as Python, Bash, Ansible or similar.
• Experience with Kubernetes/Docker and deployment of container images
• Considerable experience working in Linux/Unix-based physical and virtual environments.
• Considerable experience working in a large IT production, systems development or project environment.

MAJOR RESPONSIBILITIES:

Your primary responsibilities as an Enterprise Technical Support Specialist will be varied.

Specifically, you will:

• Performs analysis of enterprise software, hardware and transmission facility using diagnostic tools to ensure the optimum operation and maintenance of technology solutions;
• Ensures proactive action is taken for the operation, installation and support of the enterprise systems and solutions;
• Maintains security on all enterprise server hardware, software and network, including set up, revision and cancellation of securities.
• Monitors enterprise systems, products and network usage, performance and capacity. Performs trend analysis for system improvements;
• Performs enterprise-wide user accounts administration including addition, deletion and change of user accounts according to approved policy, standards and procedures;
• Responds to user inquiries, investigates and analyzes problems and develops solutions and/or action plans;
• Conducts, updates and improves reviews of documentation, manuals, standards and procedures.

Your application for the role of Enterprise Technical Support Specialist should describe your qualifications as they relate to:

• Experience with MS SharePoint Administration.
• Experience Administering and supporting Java based environments such as WebSphere, Tomcat or equivalent
• Experience with CI/CD tools like GitLab, Nexus or equivalent
• Experience with a scripting language such as Python, Bash, Ansible or similar.
• Experience with Kubernetes/Docker and deployment of container images
• Considerable experience working in Linux/Unix-based physical and virtual environments.
• Considerable experience working in a large IT production, systems development or project environment