Enterprise Technology Business Operations Senior Consultant at Truist Bank
New York, NY 10036, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Oct, 25

Salary

148900.0

Posted On

08 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Job Aids, Disabilities, Operations Management, Discretion, Engagements, Executive Reporting, Communication Skills, Quick Turnaround, Scheduling, Stakeholder Management, Deliverables, Diplomacy, Change Management, Finance, Project Management Skills, Travel Arrangements

Industry

Financial Services

Description

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PLEASE REVIEW THE FOLLOWING JOB DESCRIPTION:

As a key contributor within the Enterprise Technology (ET) organization, this role supports the Business Operations function across ET. The position plays a pivotal role in enabling senior leadership operations through strategic coordination of executive reporting routines—including Board, Committee, Operating, Staff, and external event engagements.
The role is instrumental in driving special projects and initiatives of significant complexity and risk exposure, requiring strong project management and execution skills. It involves orchestrating cross-functional collaboration with internal and external ET resources to ensure timely and effective project delivery. A strong emphasis is placed on logistics and event support, particularly in preparing for and executing high-visibility leadership engagements and operational routines.

REQUIRED QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree and minimum eight years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to executive reporting, operations management, business management and/or technology.
2. Broad knowledge across multiple areas such as executive reporting, stakeholder management, finance, project management, and change management
3. Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
4. Ability to exercise judgment in solving technical, operational, and organizational challenges.
5. Strong executive-level communication skills (verbal and written), including ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
6. Must possess ability to:
a. Be organized, consume volumes of information, data, and synthesize in an executive summary manner
b. Think critically to connect the dots across information and organizations
c. Support slideware creation for deliverables at the executive level
d. Provide highest level of attention to detail across all deliverables
e. Establish positive working relationships across a large organization
f. Work in a fast-paced environment where quick turnaround is demanded

PREFERRED QUALIFICATIONS:

  • Proven experience in coordinating executive-level events, leadership offsites, and strategic planning sessions with attention to detail and discretion.
  • Demonstrated ability to manage complex logistics for senior leadership operations, including scheduling, venue coordination, travel arrangements, and on-site support.
  • Strong project management skills with a track record of delivering high-impact special projects on time and within scope.
  • Ability to anticipate leadership needs and proactively plan activities, meetings, and engagements that align with strategic priorities.
  • Proficiency in developing and maintaining operational tools such as process documentation, job aids, and event playbooks.
  • Excellent written and verbal communication skills, with the ability to synthesize complex information for executive audiences.
  • Comfortable working in a fast-paced environment with shifting priorities and high visibility.
    The annual base salary for this position is $127,600 - $148,900
Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Support the Business Operations function spanning ET or for a leader of a specific division within ET.
2. Support leader Executive Reporting routines (including but not limited to Board, Committee, Operating, Staff, Investor Relations, External Media)
3. Support various efforts or projects of significant complexity and/or risk exposure
4. Indirectly or directly support a team or multiple teams of internal and/or external ET resources to deliver various efforts or projects
5. Contribute to the identification and execution of continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of policies, procedures, and/or job aids, and process automation)
6. Establish and maintain relationships across ET and partners including but not limited to Finance, HR, Legal / Office of the Corporate Secretary, Risk, Audit, and Communications

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