Enterprise Technology Solutions Summer Intern at RR Donnelley

Livonia, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

24.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Operating Systems, Security Tools, Process Automation, Scripting, System Stability, Incident Resolution, Asset Inventory, ServiceNow, CMDB, Active Directory, DNS, Endpoint Protection, Troubleshooting, System Upgrades, Technical Documentation, Analytical Skills

Industry

Marketing Services

Description

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description RRD is seeking a dynamic individual to join our team this Summer as an Enterprise Technology Solutions Intern! **THIS IS A HYBRID ROLE** Position Summary The Information Technology Intern will work within the Enterprise Technology Solutions team, supporting both projects and day-to-day operations. This role provides hands-on experience with Windows operating systems, security tools, and process automation, including scripts designed to support the ongoing performance, stability, and security of enterprise applications, as well as Level 1–2 investigation and resolution of system incidents and problems. Responsibilities Assist with collecting and maintaining technology asset inventory across sites and updating records in ServiceNow (CMDB) Support the setup, configuration, and maintenance of Windows systems, including Active Directory and DNS Support the use and administration of security tools and endpoint protection solutions Assist with troubleshooting and resolving application and system issues Participate in IT projects, system upgrades, and deployments Document technical procedures, system configurations, and workflows Qualifications Must be a full-time student at an accredited college or university pursuing a Bachelor’s or higher degree in Computer Science, Information Systems/Technology, Information Science, or a related field Basic understanding of Windows operating systems and enterprise IT environments Strong analytical, problem-solving, and communication skills, and comfortable working independently or collaboratively in a team environment Accuracy and attention to detail are essential Preferred: exposure to security tools, endpoint management, or identity and access management, or prior internship, lab, or hands-on IT experience Additional Information RRD's current salary range for this role is $24.00/hour. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans Department: Internship

Responsibilities

The intern will support the Enterprise Technology Solutions team with projects and daily operations, gaining hands-on experience with Windows systems, security tools, and process automation scripts. Responsibilities include assisting with technology asset inventory, system setup/maintenance, security tool administration, troubleshooting issues, and participating in IT projects and documentation.