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Enterprise User Services Specialist at Fuku

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Troubleshooting, Microsoft Windows, Active Directory, DNS, DHCP, Trading Room Support, Bloomberg, Hardware Maintenance, Technical Support, Infrastructure Management

Industry

Retail Apparel and Fashion

Description

Responsibilities: - Oversee daily operation, troubleshooting, and issue resolution for all office technology equipment, including desktops, laptops, Microsoft Windows systems, printers, and related devices to ensure stable office system operations. - Proactively identify technical issues, independently drive cross-team issue resolution, and provide efficient technical support and collaboration to internal employees using fluent Mandarin and English communication. - Maintain core IT infrastructure such as Microsoft Windows 11, Active Directory, DNS, and DHCP. - Provide technical support for trading room environments and trading applications, such as Bloomberg (relevant experience is a strong advantage).

Responsibilities

The specialist will oversee daily operations, troubleshooting, and maintenance of office technology and core IT infrastructure. They will also provide technical support for trading room environments and applications.