Enterprise Ways of Working Lead at The Citco Group Limited

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Enterprise lean, Business agility, Value stream design, Lean portfolio management, OKR coaching, Executive coaching, Behavioural change, Systems thinking, Design thinking, Organisational design, Data driven improvement, Conflict resolution, Stakeholder engagement, Jira, Confluence, Strategic execution

Industry

Financial Services

Description

Enterprise Ways of Working Lead London, United Kingdom with worldwide travel About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $3.0 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com [http://www.citco.com/] Your Role: * Strategic enterprise-wide leader and champion for modern ways of working. * Responsible for enabling and demonstrating measurable improvements in how we do, what we do. * Accountable for designing, mobilising and continuously evolving a value stream operating model across the full end-to-end change lifecycle, including the operational “run” functions. * Your role builds high-performing teams at all levels and drives measurable improvements in flow, alignment and value delivery, and unites both change and run. * Your role is grounded in agile, lean, behavioural science, systems and design thinking. * Whilst being a leader, coach and practitioner yourself, you will also lead and inspire a team of practitioners, consultants and coaches. Key responsibilities: * Define and lead the enterprise ways of working vision, strategy and mobilisation roadmap across Citco. * Design, mobilise and embed a value stream based operating model that connects business, delivery, technology, change and operations around measurable outcomes. * Establish and evolve value streams and teams aligned to flow, feedback and value. * Create and maintain the enterprise ways of working framework, handbook, mobilisation and enablement model. * Apply behavioural science, a strong understanding of immunity to change and incentive mapping to support sustainable adoption. * Adapt ways of working to suit complexity, uncertainty and risk within the book of work and overall book of change across Citco. * Design and personally deliver coaching and training for value, delivery, technology and operational leads across executive, portfolio, value streams and teams. * Coach and practice at all levels through consulting, coaching, training and community enablement. * Support the Centre of Enablement to establish and grow communities of practice. * Leverage modern tooling and AI enabled coaching approaches to scale learning and support. * Co-create the design and implement lean portfolio management, including governance, funding, annual and quarterly planning, and nested OKRs. * Act as lead OKR coach, driving organisational alignment from strategy to execution. * Partner with Value Realisation Office (VRO) on governance, metrics, dependency management and lean controls. * Lead and develop a high performing team of Ways of Working practitioners, consultants, coaches and specialists. About you: * You are an executive-calibre leader with a proven track record in enterprise transformation, value stream design, and lean portfolio management. * You are highly credible at senior levels and capable of leading complex change in large organisations. * You are passionate about delivering business outcomes, improving organisational flow, and fostering a more effective workplace. * You combine strategic thinking with a practitioner's approach and are passionate about helping people be the best they can. * You are a skilled coach and mentor, with high emotional intelligence, exceptional communication skills, and the ability to build highly engaged, high-performing teams at all levels. * You are grounded in organising for outcomes and value rather than framework purity, with a practical data led mindset. * You can diagnose organisational constraints and impediments, improve flow efficiency and align cross functional teams around value streams. * As a champion for new ways of working, you bring strong communication skills and a positive, energetic and personable style. * You are recognised and respected in the industry as a thought leader on modern ways of working including outside of Technology. Education and Qualifications: * Degree or master’s degree in IT or related field. * Advanced agile certifications: e.g. CSP Scrum Master, CSP Product Owner, ICAgile Approved Instructor, SAFe SPC. * Traditional project/programme management: PRINCE2, MSP, PMP – desirable for background and context. * Training From The Back Of The Room qualified - desirable. Experience required: * 10+ years consulting and coaching at all organisational levels, including outside Technology. * 5+ years as a Scrum Master or Agile Delivery Lead. * Enterprise transformation leadership experience in large and complex organisations. * Strong financial services and technology delivery experience. * Expertise in scaled agile frameworks, lean portfolio management, and outcome-based delivery. * Proven success building Communities of Enablement and Practice and enabling high-performing teams via this model. Skills: * Enterprise lean and business agility leadership. * Value stream operating model design. * Lean portfolio management and outcome-based governance. * OKR coaching, organisational alignment, and strategic execution. * Executive coaching and leadership development. * Behavioural change, deep understanding of immunity to change, and incentive mapping. * Training design, facilitation, and delivery. * Systems and design thinking. * Organisational and team design, including outside of Technology. * Diagnostic assessment and data driven improvement. * Conflict resolution and high-performance team coaching. * Context specific adaptation of ways of working in large and complex environments. * Strong communication, facilitation and stakeholder engagement. * Tooling familiarity including Jira, Confluence and collaboration platforms.

Responsibilities

Define and lead the enterprise ways of working strategy while designing a value stream operating model to improve organizational flow. You will coach leadership teams and drive alignment from strategy to execution using lean portfolio management and OKRs.