Entry Level Account Manager at Blue Harbor Group Inc
Cleveland Heights, Ohio, USA -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

50000.0

Posted On

24 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computerized Systems, Customer Service, Communication Skills

Industry

Outsourcing/Offshoring

Description

OVERVIEW

We are seeking a dedicated and enthusiastic Account Manager to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and a passion for helping others.

QUALIFICATIONS

  • Previous experience in customer service or client-facing roles is preferred.
  • Strong attention to detail.
  • Ability to analyze situations and provide effective solutions promptly.
  • Proficiency in data entry and computerized systems.
  • Excellent communication skills, both verbal and written.
  • Ability to work effectively in a team-oriented environment while also being self-motivated.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
    Join us as we strive to provide exceptional service to our clients! If you are passionate about helping others and have the qualifications we seek, we encourage you to apply.
    Job Type: Full-time
    Pay: $40,000.00 - $50,000.00 per year

Benefits:

  • Professional development assistance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In perso

How To Apply:

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Responsibilities
  • Provide outstanding customer service by responding to inquiries via phone, email, and in-person interactions.
  • Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
  • Perform data entry tasks to maintain accurate records of customer interactions and transactions.
  • Communicate effectively to assist a diverse clientele.
  • Demonstrates excellent communication skills when interacting with customers.
  • Collaborate with team members to enhance client services and improve overall customer satisfaction.
  • Maintain a clean and organized workspace to ensure a professional environment.
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