Entry Level Accounts Receivable Specialist - Goodyear at Mindful Support Services

Goodyear, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

19.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Empathy, Teamwork, Goal Setting, Feedback Reception, Excel, Health Insurance Navigation

Industry

Mental Health Care

Description

Job Type: Full-time, 100% in-office at our location in Goodyear, AZ Salary: $19.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department. Candidates with restaurant and hospitality backgrounds are encouraged to apply! About the Company Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 19 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail. Responsibilities include: Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received. Strategize with clients on ways to complete their overdue payments. Educate clients on insurance benefit details and financial responsibility. Navigate escalated calls with empathy and healthy boundary-setting. Collaborate with team members to meet department goals and daily tasks. What you'll need to be successful: Experience in a customer service role with performance metrics Ability to communicate professionally, respectfully, and effectively A resilient mindset to work through difficult calls with compassion Motivation to receive feedback and continually grow A team-oriented mindset to foster collaboration and new ideas Experience with high call volume Working knowledge of Excel (preferred but not required) Basic understanding of health insurance (preferred but not required) We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401(k) with employer matching Life Insurance Professional development training and opportunities for advancement Job Type: Full-time, 100% in-office at our location in Goodyear, AZ Salary: $19.00/hour We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Responsibilities

Responsibilities include communicating with clients about balances, strategizing on overdue payments, and educating them on insurance benefits and financial responsibility. Team members must also navigate escalated calls with empathy and collaborate to meet daily department goals.