ARE YOU READY FOR A NEW CHALLENGE?

• Full time position Monday to Friday work
• Focus on providing outstanding customer care
• Exceptional time management
• Comprehensive in-house training
• Attractive incentive programme
  Founded in 1969, Richard Jay is an internationally recognised family-owned business providing laundry, warewashing and chemical dispensing solutions for hospitality, healthcare, government and community operations of all sizes.
  Due to ongoing growth and a recent company acquisition, this fulltime position will be joining our existing team which provides laundry solutions to our customers Australia wide.
  The ideal applicant will have had previous experience with general administrative duties, excellent communication and customer service skills with a focus on time management.
  Experience in a company that sells capital/industrial equipment, logistics services, pest control, hygiene or sanitation services would be beneficial. Spare parts experience would also be an advantage, but we value applicants who are mechanically minded, who like helping people and problem solving.
  We need an energetic, friendly person with a positive attitude, excellent interpersonal skills and experience in delivering premium customer service.

• To maintain a high level of coordination between service technicians, administration staff, customers and clients.
• To process customer’s requests for service effectively in a timely manner and follow up as required.
• Administration of client service and order information into our computerised system, as well as generating reports.
• Being a primary point of contact for all incoming service, support and spare parts requests from internal and external customers.