Entry Level Customer Service Assistant at Alphabe Insight Inc

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

49000.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Problem Solving, Organization, Multitasking, Customer Service, Teamwork, Detail Oriented

Industry

Public Relations and Communications Services

Description

Company Description Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one. Job Description Job Summary We are seeking a friendly and motivated Entry Level Customer Service Assistant to help deliver exceptional customer experiences. This role is ideal for individuals beginning their careers who enjoy helping others, solving problems, and working in a supportive, team-oriented environment. Responsibilities Welcome customers and provide professional assistance. Assist customers with questions, requests, and service needs. Provide accurate information about products and services. Resolve routine customer concerns with a positive, solution-focused approach. Build positive customer relationships through outstanding service. Maintain organized records of customer interactions. Support daily customer service operations. Collaborate with team members to achieve service goals. Follow company customer service standards and procedures. Participate in ongoing training and professional development. Benefits Paid training Career advancement opportunities Professional development programs Supportive and collaborative work environment Hands-on customer service experience Performance-based growth opportunities Ongoing mentorship and coaching Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Positive attitude and willingness to learn. Excellent customer service and problem-solving abilities. Strong organizational and multitasking skills. Ability to work independently and as part of a team. Reliable, adaptable, and detail-oriented. Previous experience in customer service, retail, hospitality, or other customer-facing roles is a plus but not required. Additional Information Competitive salary ($45,000–$49,000 annually) Career growth and advancement opportunities Professional development and ongoing training Collaborative and supportive work environment Stable full-time position Opportunity to work on innovative marketing projects Skill development across multiple business areas Inclusive workplace culture that values new ideas Compensation: USD 3700 - USD 4400 - monthly

Responsibilities

The role involves welcoming customers and providing professional assistance to resolve routine concerns and service needs. The assistant will maintain organized records of interactions and collaborate with team members to achieve service goals.