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Entry Level Customer Service Assistant at Alphabe Insight Inc
Washington, District of Columbia, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

29.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication skills, Active listening, Interpersonal skills, Problem solving, Data entry, MS Office, CRM software, Order management, Account management

Industry

Public Relations and Communications Services

Description
Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Description We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for candidates looking to start a rewarding career in customer service and gain valuable experience in a fast-paced, customer-focused environment Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions. Assist customers with product information, order placements, and account management. Investigate and resolve customer complaints with patience and empathy. Maintain accurate records of customer interactions and transactions in the company database. Collaborate with team members and other departments to ensure excellent service delivery. Qualifications Requirements High school diploma or equivalent qualification. Excellent verbal and written communication skills. Strong interpersonal and active listening abilities. Basic computer skills including familiarity with MS Office and CRM software. Ability to handle challenging situations with professionalism and calmness. Additional Information Benefits Competitive hourly pay based on experience. Opportunities for career growth and advancement. Hands-on experience in office administration and operations. Supportive and team-oriented work environment. Compensation: USD 18 - USD 29 - hourly
Responsibilities
The assistant will respond to customer inquiries via phone, email, and in-person while managing product information and order processing. They are also responsible for resolving complaints and maintaining accurate records in the company database.