Entry Level Customer Service Assistant at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

47000.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Customer Focus, Multitasking, Organizational Skills, Teamwork, Attention to Detail, Willingness to Learn

Industry

Public Relations and Communications Services

Description

Company Description At Elevare Branding, we believe in building powerful brand identities through strategic communication, integrity, and creativity. Our team collaborates with forward-thinking organizations to shape meaningful narratives and long-lasting public presence. We are committed to excellence, professional growth, and fostering a dynamic work environment where talent can thrive. Job Description We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Charlotte office. This role is ideal for individuals eager to build a strong foundation in customer relations while contributing to a fast-paced, professional environment. The successful candidate will support daily client interactions and help ensure a seamless customer experience across all touchpoints. Responsibilities Serve as a primary point of contact for customer inquiries and requests Provide accurate information regarding services, processes, and policies Maintain organized records of customer interactions and follow-ups Collaborate with internal teams to resolve issues efficiently Assist in improving customer satisfaction through proactive communication Support administrative tasks related to customer service operations Qualifications Strong verbal and written communication skills Professional demeanor with a customer-focused mindset Ability to multitask and manage priorities effectively Attention to detail and strong organizational skills Comfortable working in a team-oriented office environment Willingness to learn and grow within the company Additional Information Competitive salary ($43,000 – $47,000 annually) Growth opportunities and clear career progression paths Ongoing training and professional development Supportive and collaborative work environment Stable full-time position with long-term potential

Responsibilities

The Entry Level Customer Service Assistant will serve as the primary point of contact for customer inquiries and requests, providing accurate information and maintaining organized records. The role also involves collaborating with internal teams to resolve issues and supporting administrative tasks related to customer service operations.