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Entry Level Customer Service Assistant at Alphabe Insight Inc
Fort Worth, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

27.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Active Listening, Problem Solving, Empathy, Data Entry, MS Office, CRM Software, Professionalism

Industry

Public Relations and Communications Services

Description
Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Description We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for candidates looking to start a rewarding career in customer service and gain valuable experience in a fast-paced, customer-focused environment Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions. Assist customers with product information, order placements, and account management. Investigate and resolve customer complaints with patience and empathy. Maintain accurate records of customer interactions and transactions in the company database. Collaborate with team members and other departments to ensure excellent service delivery. Qualifications Requirements High school diploma or equivalent qualification. Excellent verbal and written communication skills. Strong interpersonal and active listening abilities. Basic computer skills including familiarity with MS Office and CRM software. Ability to handle challenging situations with professionalism and calmness. Additional Information Benefits Competitive hourly pay based on experience. Opportunities for career growth and advancement. Hands-on experience in office administration and operations. Supportive and team-oriented work environment. Compensation: USD 17 - USD 27 - hourly
Responsibilities
The primary duties involve responding promptly and professionally to customer inquiries via multiple channels, assisting with product information, orders, and account management. Additionally, the role requires investigating and resolving customer complaints while maintaining accurate database records.