Entry Level Customer Service Assistant at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

43000.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Attention To Detail, Organizational Skills, Multitasking, Professional Attitude, Data Entry, Documentation

Industry

Public Relations and Communications Services

Description

Company Description Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace. Job Description We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Atlanta team. This role is ideal for individuals looking to start their career in a professional business environment while gaining hands-on experience in customer interaction, administrative support, and internal coordination. The successful candidate will play a key role in supporting daily customer service operations and ensuring a positive experience for clients through accurate information, timely responses, and organized processes. Responsibilities Assist customers by providing clear and accurate information regarding services and processes Handle inquiries via phone, email, and internal systems in a professional manner Support internal teams with documentation, data entry, and follow-ups Maintain accurate records and update customer information as needed Ensure all interactions align with company standards and procedures Assist with day-to-day administrative and operational tasks Qualifications Strong verbal and written communication skills Professional attitude with a customer-focused approach Ability to multitask and manage priorities effectively Strong attention to detail and organizational skills Basic computer proficiency and ability to learn internal systems quickly Reliable, punctual, and eager to develop professionally Additional Information Competitive salary ($40,000 – $43,000 per year) Growth opportunities within a structured and expanding company Professional training and skill development Supportive team environment Stable full-time position with long-term potential

Responsibilities

The successful candidate will assist customers by providing clear and accurate information regarding services and processes. They will also support internal teams with documentation, data entry, and ensure all interactions align with company standards.