Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Entry-level Customer Service Associate at VIR Properties
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail, Teamwork, Digital Systems, Willingness To Learn

Industry

Strategic Management Services

Description
About the RoleWe are looking for a friendly and customer-focused Entry-level Customer Service Associate to support customer interactions across marketing campaigns and promotional activities. This role is ideal for someone starting their career who enjoys working with people and wants to develop strong communication and service skills within a fast-paced marketing environment. You will represent client brands professionally while ensuring customers receive a positive and consistent experience. Key ResponsibilitiesHandle customer enquiries via phone, email, and digital platformsProvide clear and accurate information about campaigns, products, and servicesAssist customers throughout their journey and resolve basic queriesEscalate complex issues to senior team members when requiredMaintain accurate records of customer interactions and feedbackSupport marketing campaigns, events, and promotional activitiesCollect customer insights to support campaign improvementWork collaboratively with marketing and account teams to meet campaign objectivesSkills & RequirementsStrong communication and interpersonal skillsPositive, customer-first attitudeGood organisational skills and attention to detailAbility to work well independently and as part of a teamComfortable working in a fast-paced environmentBasic IT skills and confidence using digital systemsWillingness to learn and develop professionallyNo previous customer service experience required, full training providedWhat We OfferComprehensive training and ongoing supportClear progression opportunities within customer service, marketing, or account managementSupportive and energetic team cultureHands-on experience working on live marketing campaignsOpportunity to develop transferable communication and customer engagement skills This role is ideal for a motivated individual looking to begin a career in customer service within the marketing industry.
Responsibilities
The Entry-level Customer Service Associate will handle customer inquiries via various channels and assist customers throughout their journey. They will also support marketing campaigns and maintain accurate records of customer interactions.