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Entry Level Customer Service Representative at GEM
Richmond, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication, Interpersonal skills, Sales, Marketing, Brand awareness, Event coordination, Relationship building, Team collaboration, Problem solving

Industry

Non-profit Organizations

Description
We are seeking motivated individuals for an Entry Level Customer Service Representative position within our growing event marketing and promotions team. This role is ideal for candidates looking to build a career in customer service, sales, and marketing while gaining hands-on experience in a fast-paced, team-driven environment. Position Overview As an Entry Level Customer Service Representative, you will work directly with customers at live events and promotional campaigns, providing support, answering questions, and representing client brands. This role focuses on customer engagement, brand awareness, and service excellence. Key Responsibilities Deliver outstanding customer service at promotional events and retail locations Communicate product and service information clearly to customers Assist with executing marketing campaigns and promotional strategies Build positive relationships to enhance customer experience and brand loyalty Support event setup, coordination, and daily operations Work with team members to achieve performance goals and targets Qualifications Strong communication and interpersonal skills Positive attitude and customer-focused mindset Ability to work in a fast-paced, team-oriented environment Previous experience in customer service, retail, or hospitality is a plus Willingness to learn and grow through hands-on training What We Offer Paid training in customer service, marketing, and sales Opportunities for career advancement into leadership roles Flexible scheduling options Travel opportunities for events and campaigns Supportive, high-energy team environment Growth Opportunity This is an entry-level role with a clear path to management based on performance. We promote from within and provide the tools needed to succeed long-term.
Responsibilities
The representative will engage with customers at live events to provide support, answer questions, and represent client brands. They will also assist in executing marketing campaigns and coordinating event operations to achieve team performance goals.