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Entry-Level Customer Service Representative at TVC Inc.
Virginia Beach, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

60000.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Problem-solving, Teamwork, Adaptability, Patience, Customer Support, Coaching, Process Improvement, Leadership Development

Industry

Description
We are looking for a driven and enthusiastic Customer Service Representative to join our team. This full-time, entry-level role is perfect for someone who wants to learn, grow, and advance into a leadership position while making a real impact on customer satisfaction and company success. What You’ll Do Provide exceptional support to customers and help resolve inquiries efficiently. Collaborate with the sales and service team to ensure smooth daily operations. Assist with onboarding and coaching new team members. Help implement and improve processes, procedures, and programs to enhance customer experience. Handle escalated situations with professionalism and problem-solving skills. Support initiatives that drive customer loyalty and engagement. What We’re Looking For 1–3 years of experience in customer service, retail, or related fields is preferred, but training is provided. Strong communication skills, both written and verbal. Ability to manage multiple tasks and adapt to a fast-changing environment. Team-oriented mindset with a positive attitude. Comfortable handling challenging customer interactions with patience and professionalism. Motivated to learn and grow within the company. Why This Role This position offers a hands-on learning environment where you can develop leadership and management skills while contributing to the success of our team. High performers will have the opportunity to advance into management roles and take on more responsibility. If you’re ready to start your career in customer service and team leadership, apply today and join a company that invests in your growth.
Responsibilities
The representative will provide exceptional customer support, resolve inquiries efficiently, and collaborate with sales and service teams for smooth daily operations. This includes assisting with onboarding new members and improving customer experience processes.