Entry Level Customer Service (Work From Home) at Spade Recruiting

Halifax, Nova Scotia, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Customer Service, Sales, Remote Work, Organization, Digital Documentation, Time Management, Interpersonal Skills

Industry

Insurance

Description

About Us We are a 100% union-label supplemental benefits organization, proudly serving working families for more than 60 years. Through partnerships with over 40,000 unions and associations across North America and internationally, we provide supplemental and permanent benefit programs designed to offer long-term protection and peace of mind. Our focus is to educate, support, and protect members by helping them understand the benefit options available to them and ensuring they receive professional guidance throughout the process. What You’ll Do In this role, you’ll connect with union members who have requested information about their benefits. You’ll walk them through available options, answer questions, and help complete the necessary steps to ensure each member receives proper support. Key Responsibilities Handle inbound and outbound communication with members Schedule and conduct virtual or phone appointments Present benefit options in a clear and professional manner Assist with completing digital forms, applications, and required documentation Maintain accurate records and follow quality-control guidelines Use basic computer systems, video platforms, and digital tools Participate in ongoing training, coaching, and leadership development What We’re Looking For Strong verbal communication skills Positive, professional, and energetic attitude Customer service or sales experience is helpful, but not required Ability to build trust and communicate clearly with members Comfortable working independently in a remote environment Organized, reliable, and coachable Team-focused mindset with a willingness to learn Legally eligible to work in the United States or Canada What We Offer Full benefits package 100% remote work environment Flexible work schedule Weekly pay Performance-based monthly bonuses Paid training and ongoing mentorship Growth opportunities into leadership roles Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations

Responsibilities

Connect with union members to provide information and guidance on supplemental benefit options. Handle inbound and outbound communications, schedule virtual appointments, and assist with digital documentation.