Entry Level Help Desk Engineer at Revolution Group

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationships, Technology Experience, Microsoft Office, Communication, Teamwork, Problem Solving, Organization, Self-Motivation

Industry

Information Technology & Services

Description

Do you want to work for a fun dynamic company where you can be part of a supportive team environment? Do you want to see the direct results of your work on the growth of the company and the satisfaction of your clients? Revolution Group is searching for a highly motivated, passionate TSD Account Management Intern who wants to be part of a growing team. Specific Job Duties/Responsibilities: Exemplify Revolution Group’s core values of extraordinary customer relationships, lifelong learning and sharing, work we enjoy, honor, ethics, respect, and hard work. Respond to initial calls and Help Desk tickets from various clients; escalate to appropriate team members with a sense of urgency Meet the performance goals established by the Executive Team and your direct supervisor Read, understand, and follow all company and job related policies and procedures. Attend required company and departmental meetings Perform other related duties as assigned by direct supervisor 0-2 years of general technology experience Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint) High-energy, self-motivated, well-organized Ability to function within and contribute to a positive, team oriented, continuous learning environment Must have ability to communicate and present effectively Ability to read, write and speak English fluently Pursuit of business degree with an affinity for technology preferred Competitive pay structure Full complement of benefits including health insurance and 401k Fun, supportive team-oriented work environment Visit our website to learn more about us – www.revolutiongroup.com. As a mid-sized, progressive technology consulting firm, Revolution Group solves customers’ business problems with innovative technology solutions. We are committed to serving our clients without the big company red tape. Therefore, customer satisfaction and relationships are our top priority. Recently voted one of Columbus’ top 5 Best Places to Work, that same commitment transcends into our workplace. Although we work in a fun and supportive atmosphere, we are a group of highly motivated business professionals. The right candidate will discover an opportunity to work in a positive environment that supports and encourages lifelong learning and innovative thinking. Company URL: http://www.revolutiongroup.com Respond to this posting or apply on-line at Join Our Amazing Team | Revolution Group

Responsibilities

Respond to initial calls and Help Desk tickets from various clients and escalate to appropriate team members. Meet performance goals established by the Executive Team and your direct supervisor.