One of our clients, located in Farmington Hills MI is seeking a motivated entry-level IT professional with Japanese and English language skills to join the international IT support team. This is an excellent opportunity for recent graduates who want to grow their career in information technology within a global, multicultural environment.

REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Fluency in both Japanese and English (spoken and written)
• Basic knowledge of computer hardware, Windows OS, and Microsoft Office tools
• Strong problem-solving skills and willingness to learn new systems
• Excellent communication and customer service skills
• Cultural understanding of Japanese workplace practices
• Must be authorized to work in the U.S. (sponsorship not available at this time)

PREFERRED TECHNICAL SKILLS

• Internship or part-time IT support experience
• Knowledge of networking fundamentals (TCP/IP, VPN, DNS)
• Understanding of Active Directory or Office365 administration
• Linux Server administration
• Network and System Admininstration
  Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
  We screen ALL Candidates to verify the validity of each applicant’s provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
  We prioritize direct applicants; third-party resumes may not be reviewed.
  Job Types: Full-time, Contract
  Pay: $24.00 - $30.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance

Work Location: In perso

• Provide technical support (Level 1 Help Desk) to employees across U.S. in English and Japanese
• Troubleshoot hardware, software, and basic network issues (remote and on-site)
• Set up, maintain, and upgrade workstations, laptops, and peripheral devices
• Respond to support tickets and escalate more complex issues to senior engineers
• Assist with system documentation, tracking inventory, and IT asset management
• Support software rollouts, updates, and basic IT projects
• Communicate effectively with IT department in Japan and colleagues and vendors when needed
• Translate IT instructions, manuals, or documents (English ⇄ Japanese) as necessary
• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.
• Other duties assigned depending on various projects requirements.