YOU MUST HAVE KNOWLEDGE AND EXPERIENCE OF …

• An understanding of what environmental crime and ASB is, and its impact on the community.
• Knowledge of methods available to resolve environmental ASB issues.
• Knowledge of an environmental ASB investigators role in Safeguarding and data protection.
• Experience of engagement with members of the public.
• Experience of providing excellent customer care.
• Of communicating effectively.
• Recording and relaying accurate and relevant information in a timely manner.
• Agile working with mobile devices such as iPads.
• Use of IT devices and MS Office and MS Teams.
• Experience of working under pressure, meeting targets and deadlines
  .

YOU MUST HAVE THE FOLLOWING QUALIFICATIONS.

• 5 GCSE’s A - C or 9 - 4 including Maths and English or relevant demonstratable experience
• Willingness to undertake additional training as required.
• Current driving licence, or means to mobility support.

An opportunity has arisen to be part of a new team tackling environmental anti-social behaviour and crime in Gateshead, including fly-tipping and waste issues, littering and graffiti. The team will investigate environmental ASB, visit affected areas, identify causes, those responsible and take action.
The role will involve supporting the investigation of environmental crime and ASB, visits and inspections, providing advice and support to those affected, writing statements, taking photographs, and gathering evidence. You will work with residents to identify support needs and liaise with others to make sure individuals have the support they need to resolve and prevent environmental anti-social behaviour. You will work with residents, landlords and businesses, other Council services and organisations outside of the Council to resolve problems. You will update information systems and help to evaluate impact.
Please take a look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria.