JOB TITLE: Environmental Enforcement Team Leader
COMPANY: National Enforcement Solutions Limited
RESPONSIBLE TO: Line Manager
PLACE OF WORK: Civic centre, Breck road, Poulton-le-Fylde FY67PU
START DATE: 5th May 2025

Experience:

• Customer service: 2 years (preferred)
• Enforcement: 1 year (preferred)
• Management: 1 year (required

SCOPE AND GENERAL PURPOSE OF JOB

To provide the highest standards of customer service and professionalism always. Enforcing legislation in line with the local authority’s enforcement policy.

MAIN PURPOSE OF THE ROLE

As an enforcement team leader, you will be expected to lead from the front, leading a team of environmental enforcement officers and patrolling the borough in an intelligence led manner, engaging with members of the community and enforcing legislation by the way of issuing an ‘on the spot’ fixed penalty notice for any offences of littering, dog fouling and dog control orders and other related contraventions as required.

RESPONSIBILITIES AS AN ENVIRONMENTAL ENFORCEMENT OFFICER:

• Brand ambassadors for Wyre Council and National Enforcement Solutions Ltd
• Patrolling the area of principal littering authority in accordance with an agreed deployment strategy
• Investigating complaints made by elected members and members of the public
• Engaging and educating members of the public regarding environmental crime
• Interacting directly with offenders and issuing fixed penalty notices for authorised offences in accordance with legislation, ensuring that the evidential and public interest tests have been met
• Compiling a full notebook entry and witness statement for every issued fixed penalty notice
• Obtaining and validating the personal particulars of an offender by contacting the operational support team
• Attending court and giving evidence if required

RESPONSIBILITIES AS A TEAM LEADER:

• Manage the day-to-day contract and liaise with the clients on site
• Motivate a team and promote a happy working environment, leading by example, performance management and promoting a good practice method of development

TERMS OF THE ROLE

Full time and permanent, subject to 6-month probationary period
Job Type: Full-time
Pay: From £14.00 per hour
Expected hours: 40 per week

Benefits:

• Company pension

Schedule:

• 8 hour shift
• Day shift

Application question(s):

• Have you included a cover letter?

Experience:

• Customer service: 2 years (preferred)
• Enforcement: 1 year (preferred)
• Management: 1 year (required)

Licence/Certification:

• Full UK Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road
Expected start date: 05/05/202