Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker’s Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

JOB SUMMARY

As an Environmental Services Operations Manager, you are responsible for assisting EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.

PREFERRED QUALIFICATIONS:

• Four year college degree, military experience, or equivalent work experience required
• At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
• Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing and stressful environment
• Exhibit initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Ability to work a day shift Monday-Friday (for ex: 7:00 AM – 5:00 PM) with a weekend and holiday rotation
• Willingness to work a 10 hour day on a regular basis

MILITARY TRANSFERRABLE SKILLS:

• Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
• All military branches with experience of supervising a group of soldiers of 15 or more
• Troubleshoots, isolates and identifies causes of equipment malfunction
• Teaches technical skills to lower grade soldiers
• Prepares costs and labor estimates

KEY RESPONSIBILITIES:

• Establishes and annually reviews standards and work procedures for all Housekeeping staff
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered
• Assists in the hiring process; interview, hiring and training of new associates
• Orients, develops, and supervises all supervisory/housekeeping staff
• Conducts regular inspections and makes recommendations to the facility
• Monthly reporting of goals, accomplishments, and future plans
• Staff education and training
• Communication with staff, administration, and other departments
• Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)