ABOUT THE ROLE

We have an exciting opportunity for a hands on ESM/Maintenance Manager to join our team at Retirement Suites by the Lake
In this role, you will be responsible for the effective and efficient management of our maintenance/environmental services with a professional resident first, team player approach.

Your key duties will include (but not limited to):

• Ability and motivation to fix and repair each resident request and the regular needs of the home.
• Working knowledge of all building systems including:
• Building codes, fire regulations , HVAC systems, & refrigeration systems
• Fan Coils Units, Cooling Systems, PM System Maintenance
• Plumbing and general maintenance skills
• Experience in pool/spa maintenance is an asset.
• Budget Management and inventory control
• Responsible for hiring, training, performance evaluations, scheduling of employees
• Ensure that resident requests are resolved promptly and vacant resident suites are prepared for new residents without delay.
• Excellent communication skills, both verbal and written in English
• Interact & communicate with residents, their families and coworkers in a kind & caring manner.
• Available for rotational weekend manager on duty and on call for emergencies 24/7.
• Quality control and building inspection for ongoing site improvement

• Is proficient with word, email & TELS (or another building services management system)

  The Ideal Candidate
  This role is well suited to someone with an unwavering commitment to exceptional service delivery. The prospect of maintaining high standards is exciting to you. You enjoy a challenge, are accepting of feedback and love to be busy! You are passionate about motivating and supporting your team and working alongside them.
  To qualify, you must be a task driven, organized person with previous building services management experience. You also communicate effectively, in English, have basic computer skills and hold a valid driver’s license. You are forward thinking in your evaluation of effectiveness of maintenance procedures and open to process improvements. You communicate relevant information to your peers and General Manager in a timely manner. Your focus on occupational health & safety is always at the forefront. You will demonstrate a positive and professional manner at all times and be an empathetic, hands-on leader. You will enjoy working with older adults and can find patience when your services are under demand.
  A genuine passion for customer service is needed, as is the desire to build meaningful relationships with your team and residents of Retirement Suites by the Lake.

PLEASE NOTE: SOME WEBSITES STATE WAGES OR WAGE RANGES AT THEIR OWN DISCRETION. ANY WAGES STATED ON THE POSTING HAVE NOT BEEN PROVIDED NOR APPROVED BY THE EMPLOYER. WAGES ARE BASED ON THE RESPONSIBILITIES OF THE ROLE AND THE APPLICANTS EXPERIENCE AND WILL BE DISCUSSED BETWEEN FINAL APPLICANTS AND THE HIRING MANAGER.

Lev Senior Living is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Lev Senior Living if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Lev Senior Living will work with you to determine how to meet your needs