ABOUT IT SERVICES

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers.
The Team
The role will be joining the Campus Technology Services division within IT Services, comprising multiple teams who support, maintain and administer core technology functions for the University.

DESIRABLE QUALIFICATIONS / SKILLS

• Degree (or equivalent) in Computer Science, Information Technology, or related field.
• ITIL, AWS, Azure, or other relevant certifications.
• Experience in data masking, synthetic data generation, and environment orchestration tools.

FIND OUT MORE ABOUT OUR ORGANISATION AND VALUES:

• IT Services: About us and ITS Practice Charter
  When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.
  As an equal-opportunity employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
  Our University is positive about flexible working you can find out more here
  Blended working arrangements may be considered
  Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

THE ROLE

Based within the Technology division, the IT Environments Manager will play a critical role in building and maintaining an environment management capability for IT Services. We are looking for an experienced and proactive IT Environments Manager to lead the management, coordination, and continuous improvement of our IT environments across the software development lifecycle. This is a critical role that ensures consistency, availability, and integrity of development, testing, staging, and production environments in support of agile delivery and operational excellence. The IT Environments Manager will ensure a stable and efficient software development and testing process, helping to reduce downtime, improve security and enhance the overall software quality.

KEY RESPONSIBILITIES

• Own and manage the end-to-end lifecycle of IT environments (Dev, QA, UAT, Staging, Production).
• Coordinate environment provisioning, configuration, and maintenance with internal teams and external partners.
• Collaborate closely with development, QA, DevOps and infrastructure teams to have standard release management processes and environment readiness.
• Maintain a detailed environments schedule and forecast usage and changes.
• Monitor performance, availability, and capacity of environments; troubleshoot and resolve environment-related issues.
• Ensure environments are secure, compliant, and consistent with configuration management standards.
• Drive automation and efficiency improvements in environment provisioning and deployment pipelines.
• Create and maintain comprehensive environment documentation and knowledge base.
• Support release and deployment activities by managing environment refreshes and data masking strategies.