Envisioning Specialist at Microsoft

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

188400.0

Posted On

10 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Process Management, Process Improvement, AI Solutions, Customer Engagement, Storytelling, Technology Demonstrations, Cross-Team Collaboration, Communication Skills, Executive Presence, Azure, Cloud, IT, Software Business Trends, Customer Success, Industry Demos, Immersive Experiences

Industry

Software Development

Description

Overview At Microsoft, our mission is to empower every person and every organization on the planet to achieve more—and the Customer Engagement Team (CET) is where that mission comes to life. As part of the Commercial Solution Areas (CSA), CET leads high-impact executive engagements that deepen customer and partner relationships while accelerating cloud growth. We design and deliver end-to-end experiences that blend curated content, expert speakers, and immersive storytelling to inspire action and drive AI transformation. If you're passionate about engaging with customers and want to be at the forefront of innovation, CET offers a dynamic platform to make a meaningful impact and grow your career. Come join the Worldwide Customer Engagement Team (CET) – our team leads highly-visible, high-impact programs to engage customers and partners. We have an opening for an Envisioning Specialist to be a part of this mission. As an Envisioning Specialist you will meet regularly with groups of customer executives to showcase the latest technology from Microsoft to help our customers better understand how to leverage AI solutions to transform their companies. If you are motivated by helping others learn about AI, can relate to executives and business leaders at large strategic customers, and have a passion for making solutions come to life through immersive storytelling, this may be the role for you! This role will allow you the opportunity to directly shape the path Microsoft’s top accounts will take in their AI transformation in the years to come through delivery of hundreds of engagements with customers from around the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Deliver hands-on technology demonstrations in person at Microsoft’s Experience Center One to some of our top strategic enterprise customers. Inspire and instill confidence in customer audiences by facilitating a wide range of solution area capability demos, industry demos, and customer success demos. Support the creation of scripts for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other CET facilities around the world. Share expertise to evangelize highly complex customer engagement delivery programs to stakeholders, partners, and customers to gain buy in. Manage the deployment of new technology experiences/demos in the Center in conjunction with the Immersive Experiences lead, and the general operation and performance of demos and experiences, in partnership with the global technology operations team. Act as a subject matter expert in storytelling and customer demo delivery, provide insight and perspective to CET partners in Redmond, as well as the global community of Envisioning Specialists in Silicon Valley, Munich and Singapore. Capture the “Voice of the Customer” at the conclusion of each demonstration, documenting in our internal tools and with our account teams to accelerate the sales cycle. Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed. Occasionally partner with Microsoft Innovation Hub Technical Architects on learning new technologies and/or collaborating on building new demonstrations. Qualifications Required/minimum qualifications Bachelor's Degree in Business, Operations, Finance, Communication, Marketing or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Additional or preferred qualifications Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. Experience creating scripts, key talking points, and other documentation to support demo or experience delivery. Experience delivering solution and product demos to customers. Experience withconversational depth of subject matter expertise in AI, IT, Cloud, and Software business trends, including impact of AI transformation on Microsoft’s priority industry verticals (Retail, Healthcare, Manufacturing, etc.). Ability to multitask and manage multiple concurrent deliverables, and to move fluidly from project work to presenting in front of customers across multiple engagements per day and week. Outstanding cross-team collaboration skills, as part of a small team which will need to work closely supporting one another for mutual success. A natural storyteller with proficient communication skills and executive presence. Experience presenting to large (20+ people) audiences and/or internal/external senior executives in person. A L150 – L200 depth of subject matter expertise (or ability to learn) in Azure (Data & AI, Apps & Infrastructure), Modern Workplace and Business Applications, from a prior sales, marketing or engineering role related to these areas. Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Envisioning Specialist will deliver hands-on technology demonstrations to top strategic enterprise customers and inspire confidence through various demos. They will also manage the deployment of new technology experiences and capture customer feedback to enhance engagement.