We are looking for an EPD Customer Success Specialist to work with our Finnish customers.
One Click LCA is the construction industry’s leading digital platform for Life Cycle Assessment for buildings, infrastructure, and manufacturing. A B2B SaaS business, our solutions are used in over 140 countries, across +50,000 global construction projects, with +150,000 certified construction data points — and trusted by the biggest names in construction and manufacturing.
You will join a supportive, effective, and mission-oriented team in a flexible, friendly and international work environment and have a great deal of autonomy in your role.
This full-time, permanent position is available on a remote basis for candidates based in EU / UK.

• Deliver customer trainings and onboardings on Life Cycle Assessments and EPDs to make them successful in their use of our software to deliver EPDs
• Helping our customers with their queries related to the software, technical queries about product LCA & EPDs, EPD standards and calculation methods
• Own the Customer Success role for our manufacturing clients by establishing a trusting relationship with customers ensuring high levels of customer satisfaction
• Stay up to date with the One Click LCA platform inside out to be able to help customers
• Writing and contributing to guidance articles which are published on our customer help centre page
• Identifying platform improvements and raising them to Product Management
• Maintain high quality standards compliance of our LCA & EPD work