Epic Analyst-Patient Access - Manning - Information Technology Application at El Rio Community Health Center

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

49.47

Posted On

27 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Epic Certification, Patient Access, Workflow Optimization, Clinical Application Design, Configuration, Troubleshooting, Healthcare IT, Documentation, Testing, User Support, Business Requirements, EHR System, Scheduling Practices, Integration Knowledge, Compliance, Drug Testing

Industry

Hospitals and Health Care

Description

Salary: $34.16 - $49.47, depending on qualifications Schedule: Varies JOB PURPOSE: The IT Epic Analyst will assist in the development, support, and functional roll out of the EPIC Electronic Health Record (EHR) system commensurate to their certification. The IT Epic Analyst assists in optimizing their workflow processes through building applications that are tailored to meet the organization’s needs. They will learn the EHR system’s capabilities and functional use and apply their knowledge of Patient Care Business workflow to assist in the implementation of a system that meets process needs. The IT Epic Analyst is the primary support contacts for each application. They coordinate all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Essential Job Functions: Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions Researches to develop, configure, and modify moderately complex information systems Creates documentation of business requirements, current and future state workflows Designs, codes/configures, tests, debugs, documents, and maintains programs/applications Coordinates all testing phases of associated applications during implementations and upgrades Identifies issues that arise in application area as well as issues that impact other application teams, and working to resolve them Develops strong relationships with end user communities, customers, and business partners, serving as primary support contact With end user communities, customers and business partners, ensures the system meets the organization’s business needs and delivers on project deliverables and timeline Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards Minimum Education and Experience: High School Diploma or General Education Diploma (G.E.D). Three (3) years’ experience working within an ambulatory care environment within a practice management and EHR system. Has been considered a lead or super user of the application within the work environment and provides support to their peers. Three (3) years’ of working experience in clinical application design, configuration, set-up, and troubleshooting Understanding of the operational practices of scheduling and payer authorization, including nuances of provider schedules, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments. Knowledge of areas that integrate with Cadence, including check-in, registration, benefits, referrals, PCP assignment, and orders. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Role Specific Epic Certification - Cadence and/or Prelude Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements. All El Rio IT Epic Analyst positions require Epic certification based on the specific role (Ambulatory, Beaker, etc.). For candidates who meet minimum qualifications but are not yet Epic certified, the candidate has 90 days from the start date to obtain the required Epic certification. One probationary extension of 30 days may be granted with approval from IT Management and Human Resources. If the employee does not receive certification for the position within this timeframe, they are ineligible to remain in the position, and may seek other opportunities within the Organization for which they are qualified or may resign. Preferred Education, Experience, Skills, Abilities: Bachelor’s degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer System or a related field from an accredited college or university. Strong understanding of healthcare business process and technology Basic understanding of clinical workflows and terminology Healthcare IT experience in acute care or ambulatory care settings Working knowledge of IT solutions and interfacing Five (5) years’ working experience and knowledge of clinical application design, configuration, set-up, and troubleshooting. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

Responsibilities

The IT Epic Analyst assists in the development, support, and functional rollout of the EPIC Electronic Health Record system. They coordinate all issues that arise during the project for their application areas and ensure the system meets the organization’s business needs.