ABOUT SICKKIDS

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

POSITION DESCRIPTION

The Epic Orders and Clin Doc Application Specialist will use their clinical, computer science and/or technical skills to support the hospital’s main Health Information System (HIS), Epic. The Specialist will work closely with clinical and other stakeholders to gather and analyze information and specifications regarding clinical practices/workflows and business processes; configure the system based on decisions; test the system at various stages throughout the implementation; develop and document policies and procedures that will support use of the system; and act as a liaison between end users, Epic and third-party vendors to ensure clear communication and alignment.

• Attend site visits, validation sessions, and other integrated sessions to analyze operational needs for configuring Epic systems and informing workflow decisions.
• Perform in-depth analysis of workflows, define requirements, analyze, build, test, document and implement small to large initiatives
• Analyze user requests, define and document requirements
• Continuously evaluate new features and releases to enhance system functionality and user experience.
• Testing: including writing and execution of test scripts for assigned components; ensuring the system configuration meets the clinical requirements and workflows
• Plan, track, monitor, document and report on tasks or projects
• Lead/manage small/mid-sized projects/sub-projects
• Present analysis and recommendations to governance committees and participate in roadmap planning in partnership with various stakeholders
• Develop implementation plan including Change Management plan
• Serve as liaison between the clinical and non-clinical stakeholders and application vendor(s)
• Troubleshoot and resolve technical issues affecting end-users, workflows, and related application areas.