Job Title: Epic Cadence & Referrals Analyst
Location: San Francisco, CA 94103
Duration: 20 weeks w/ possibility of extension

DESCRIPTION:

• The APeX Application Analyst will be primarily responsible for supporting, configuring, and optimizing Epic’s Cadence module with a focus on scheduling, referrals, and self-scheduling workflows.
• Given the high degree of integration with the Ambulatory Orders team, experience supporting or building Epic Ambulatory Orders workflows is strongly preferred.
• Working under the direction of the Team Lead and/or Manager, the analyst will design, implement, and maintain application components.
• Responsibilities include system configuration, workflow development (including decision trees), validation of conversion data, testing, and analysis of new Epic releases for operational impact.
• The analyst will serve as a key partner in identifying integrated system needs, resolving cross-application issues, and driving improvements to the patient access experience.
• Success in this role requires both technical acumen and a deep understanding of scheduling operations in an ambulatory care environment.

QUALIFICATIONS:

• Epic Cadence certification required.
• Epic Referral & Authorization certification required.
• Epic MyChart certification preferred (or obtained within 6 months of hire).
• Epic Decision Tree Badge preferred (or obtained within 6 months of hire).
• Proficiency in self-scheduling (open and direct scheduling) workflow build.
• Looking for candidates with a strong background in Cadence and Referrals, as these are critical components of the role.
• The ideal candidate brings hands-on experience with Cadence build and support, along with expertise in referral management and patient self-scheduling.
• Familiarity with Decision Tree workflows is highly desirable, as it provides valuable insight into optimizing processes and decision-making.
• Additionally, the ideal candidate would have experience working with ambulatory orders, as this ensures they have a solid understanding of clinical workflows and patient care coordination.
• Overall, we seek individuals who can leverage their expertise to streamline operations and enhance the efficiency of scheduling, referrals, and ambulatory order management.
• Experience supporting or building Epic Ambulatory Orders workflows, particularly in integrated referral and scheduling processes, preferred.
• Ability to serve as the primary analyst for Cadence, Referrals, and self-scheduling projects, collaborating effectively across integrated Epic applications.
• This role requires strong analytical skills, cross-functional collaboration, and the ability to translate operational needs into scalable system solutions.
  Job Types: Full-time, Contract
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Work from home

Experience:

• Epic Referral & Authorization Certification: 1 year (Required)
• Cadence and Referrals: 2 years (Required)
• Cadence Build and Support: 2 years (Required)
• Decision Tree Workflows: 1 year (Required)

License/Certification:

• Epic Cadence Certification (Required)

Work Location: Remot

Please refer the Job description for details