Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Radiant/Cupid Consultant, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

• Understand radiology and cardiology workflows, imaging management, and the use of Epic’s EHR to support diagnostic and treatment processes.
• Perform the Epic product specific build/enhancements for optimizing various radiology and cardiology workflows through requirement gathering, solution architectural reviews, technical design, build, test, and implementation that meet user requirements
• Demonstrate flexibility to apply technical solutioning and learnings to use cases across business domains and industries.
• Support application maintenance through various standard change requests & Imaging Interface error work queues to ensure system stability, security, and compliance with healthcare regulations and should perform root cause analysis to reduce the inflow of the recurring issues.
• Provide on-call support for incidents of different priorities which were reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.

Resolve incidents by adhering to Service Level Agreement (SLA) timelines and offer guidance on Epic workflow queries where needed

• Peer review medium to complex changes and test builds/enhancements, new releases etc. and document all outcomes of testing and serve as the go to person for the application
• The role requires excellent documentation skills such as - Application understanding, change management etc.
• Ability to independently drive communications with clients, team members, offshore support team, other cross-functional teams and third-party vendors on a daily basis
• Provide outstanding client service and contribute to the organization’s mission of utilizing information technology to improve patient care
• On an as-needed basis, provide on-site support within the organization