EPIC SUPPORT SPEC - COMMUNITY CONNECT at Premier Health

Dayton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Epic, EMR, Patient Care, Clinical Operations, Revenue Cycle, Communication, Problem Solving, Collaboration, Interpersonal Skills, Microsoft Office, Training, Healthcare Setting, Ambulatory, Inpatient Workflow, Self-Motivated, Technical Communication

Industry

Hospitals and Health Care

Description

110 N MAIN ST, DAYTON, OH 45402 DEPT: PATIENT INFO PARTNERS OPS Full-Time / Day Shift / 8am - 5pm Premier Health utilizes the EPIC system as the electronic medical record (EMR) in which patient health information is entered and stored for the purpose of securing patient clinical information and enhancing patient care. Premier Health employs multiple Epic Teams that specialize in a range of applications within the Epic EMR. The Community Connect Epic Support Specialist is part of the Epic Community Connect team within the Digital Health & Technology Division, reporting directly to the Senior Product Manager for the Epic Community Connect Program. This role collaborates closely with fellow Epic Community Connect team members and with resources across Premier Health in order to improve educational impact. The position supports Primary Care, Specialists, and affiliated practices utilizing Epic for both clinical and revenue cycle areas of the business. Minimum Level of Education Required: High School completion / GED Additional requirements: Type of degree: High School Diploma with 2-4 years job experience or Associates or Bachelor Degree with 1-4 years job experience Area of study or major: Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine Licensure/Certification/Registration Credentialed Epic Trainer within their first 90 days Epic Proficiency in EpiCare Ambulatory within first year Experience Minimum Level of Experience Required: 1 - 3 years of job-related experience Prior job title or occupational experience: N/A Prior specific functional responsibilities: N/A Preferred experience: experience in a clinical health care setting preferred; training experience preferred Other experience requirements: EMR experience in an ambulatory or inpatient setting required, Epic preferred; knowledge of the Microsoft Office Suite of applications required. Demonstrates specialized knowledge of and expertise in outpatient clinical & business operations and workflows required. Inpatient workflow knowledge is a plus.. Self- motivated to achieve the highest level of patient care and patient experience standards. Ability to problem solve and mediate in a highly complex environment. Communicates effectively both verbally & written with users, colleagues, vendors and organizational administration. Collaborates well with cross-functional work teams with minimal supervision. Demonstrates professional advanced interpersonal skills to effectively interface with department leadership and staff, physicians, vendors, and consultants. Able to effectively communicate technical subjects to non-technical customers.

Responsibilities

The Community Connect Epic Support Specialist collaborates with the Epic Community Connect team and other resources across Premier Health to enhance educational impact. This role supports Primary Care, Specialists, and affiliated practices utilizing Epic for clinical and revenue cycle areas.