Unity Health Toronto’s Digital team is driving ongoing innovation following the successful launch of our new electronic patient record (EPR) system. Designed to enhance clinical workflows and improve the patient experience, this transformative system is now live across our network. We are seeking a Principal Trainer to support end users through effective, engaging training and help ensure long-term adoption and success.

QUALIFICATIONS:

• Completion of a recognized Bachelors degree in a related health care field. Masters degree program e.g., Health Informatics, Nursing, Health Administration, Education preferred.
• Three (3) years experience in developing curriculum and training programs for clinical end users.
• Three (3) years recent clinical experience preferred.
• Related experience with providing adult education in a health care setting with a demonstrated personal commitment to continuing education and learning required;
• Valid passport and ability to travel to the United States of America to complete mandatory vendor training certification program required;
• Successful completion of the vendor training certification program is a requirement for continued employment in this role.
• Experience in providing consultative services for application systems, as well as managing a positive customer relationship with Clinicians and project teams required; must be well informed on the use of EPR;
• Proven leadership capabilities in a team environment required;
• Excellent problem solving skills with the ability to provide positive/constructive feedback in situational learning required;
• Excellent interpersonal skills with the ability to work in a self-directed/organized manner, with a willingness to take on additional responsibilities in a multitasking environment required;
• Demonstrated knowledge of adult learning principles and facilitation/presentation skills required, with knowledge of Standards of Care an asset;
• Demonstrated critical thinking skills, strong organizational skills coupled with well-developed written and verbal communication skills required;
• Demonstrated time management and priority setting skills to facilitate accomplishing assigned work deliverables in a dynamic climate of competing demands required;
• Demonstrated proficiency working with computer applications in a Windows environment, i.e., Word, Excel, PowerPoint, email, computerized calendar and the internet required;
• Demonstrated ability develop e-learning and knowledge of eLearning content development software (e.g., Articulate) is preferred
• Demonstrated ability to mentor, coach and facilitate change and innovation required;
• Demonstrated ability to effectively manage relationship across diverse stakeholder groups is essential;
• Demonstrated ability to work both independently and collaboratively in a fast paced/multi-disciplinary environment and prioritize through utilization of strong organizational and time management skills required;
• Ability to work flexible hours in response to requirements.
  Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
  

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