Intralox is seeking an Equipment Controls Product Manager to lead the strategy, development and commercialization of controls-related products, including software, electrical hardware, and integrated sensing solutions. This role is central to enhancing our software capabilities and delivering greater customer value through advanced machine controls, sensing, and AI technologies. By embedding intelligence and connectivity into our equipment, the Product Manager helps unlock the full potential of Intralox’s patented mechanical technologies. As the global business owner for controls offerings, this individual is ultimately responsible for their commercial success.
The role primarily supports the Logistics and Material Handling business unit, which sells industry-leading material handling equipment to the world’s largest e-commerce, parcel and postal companies. At the same time, where controls products have overlapping potential in the Food and Industrial segment, the Product Manager will collaborate with relevant stakeholders in this part of Intralox’s business to maximize impact across both markets.
The ideal candidate combines strong commercial acumen, technical expertise, and cross-functional leadership. The Equipment Controls Product Manager will define customer value, shape product vision and strategy, and ensure alignment with organizational goals. A background in controls, automation, or software-enabled systems is essential for engaging effectively with customers, suppliers, engineers, and industry thought leaders. This includes understanding both product- and system-level controls, as well as emerging sensing and AI technologies. Lastly, success in this role requires a collaborative mindset and the ability to lead cross-functional teams – including Sales, R&D, Operations, and other Product Managers – through all stages of the product lifecycle.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years.
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

REQUIREMENTS

• Four-year degree in Engineering, Computer Science, or related field.
• 5+ years experience in a combination of Product Management and Controls Engineering is preferred.
• Proactive self-manager with a strong sense of ownership and urgency.
• Strategic thinker with proven problem-solving skills.
• Excellent communicator and team player, with experience working across departments and time zones.
• Commercially minded, with the ability to evaluate initiatives for customer appeal and business viability.
• Willingness to travel (up to 25%, including international) and work flexible hours as needed.
• Preferred location: Intralox offices in Hanover, MD or New Orleans, LA
  Intralox’s benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.
  The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.
  The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans
  Salary Range $71,800 to $182,500.
  EOE/M/F/Vet/Disable

Product Ownership

• Serve as the global business owner for controls-related products, including software, electrical hardware, and sensing solutions.
• Define customer value across market segments, time horizons, and use cases—especially where needs are not clearly articulated by customers.
• Represent the needs of the market through voice of customer, industry trends, competitor analysis, and product requirements.
• Drive toward standardized, scalable, “one to many” solutions with appropriate configurability and pricing.
• Collaborate with technical product owners to align business and technical decisions.
• Manage product lifecycle from launch through obsolescence.
• Monitor profitability and recommend pricing adjustments.
• Keep stakeholders informed and aligned.

Strategic Planning and Product Roadmap

• Develop and maintain a product roadmap focused on delivering customer value.
• Prioritize new offerings and improvements based on considerations like revenue potential, feasibility, strategic alignment, and opportunity cost.
• Build and present business cases to activate roadmap projects.
• Frame and facilitate business decisions on model releases and configurability, including market or region-specific product requirements.
• Collaborate with other product managers on the controls portions of their products and ensure that controls architecture works across multiple products.
• Work with Systems Engineering to optimize interactions between Intralox and third-party controls and customer software systems.

Development

• Partner with R&D and Product Engineering to assess feasibility and mature concepts for commercialization.
• Guide development of standardized, modular controls solutions.
• Improve integrator-readiness through simplified interfaces, training, and documentation.
• Influence modular architecture for machine control logic, HMIs, and software offerings to seek standardization where valuable and avoid re-engineering for each new opportunity.
• Facilitate business/commercial decisions throughout a new development project.
• Define project requirements for R&D, including functionality, cost and schedule targets.
• Apply rapid iteration principles (“test fast, fail fast, adjust fast”) in uncertain development environments.

Project Execution and Operations

• Evaluate custom product and design requests from a business and strategic perspective.
• Ensure pre-sale commercial teams have tools in place to support the product.
• Ensure department processes accommodate needs of the product for flawless execution.
• Coordinate cross-functional alignment on product strategy and full lifecycle support.

Launch

• Develop and execute market launch plans.
• Ensure supporting material exists for the organization to support the product throughout an entire lifecycle, including promotion, application engineering, production, installation and aftermarket support.
• Prepare for and help deliver trainings to ensure sales preparedness for new offerings.
• Support creation of marketing-generated sales collateral.

Aftermarket Support

• Coordinate with the Equipment aftersales team to identify and address product class quality issues.
• Represent the organization in customer discussions for class issues.
• Assess the business case to develop solutions to common problems in the install base.
• Develop upgrades and retrofit options.
• Assist with aftermarket service developments.