SUMMARY:

The Equipment Finance Operations Analyst – Accounts Receivable position is responsible for processing a high volume of payments to customer accounts, daily remote deposit of payments received, coordinating various department record storage, reconciliating and distributing various cash reports, and performing related functions of a routine nature.

• Processes accurate and timely payments to customer accounts received through lockbox, W/T, ACH and checks. Researches any differences between amounts due and amounts paid using system support and the portfolio group as resources.
• Requests refunds on overpaid contracts.
• Prints check by phone payments requested by the portfolio group.
• Deposits payments received via remote deposit system.
• Responds to various A/R requests received through ticketing system. Works closely with the Portfolio and Customer Service Departments to research and resolve any payment issues or questions.
• Assists with various A/R projects related to process improvement and audit requests.
• Follows internal controls, policies and procedures when completing assigned duties.

BASIC QUALIFICATIONS:

• Associate’s degree in accounting or finance or equivalent work experience.
• 1-2+ years’ work experience in accounts receivable.

PREFERRED QUALIFICATIONS:

• Knowledge of financial services industry, equipment financing, or leasing
• Experience with Microsoft Office applications, preferably Excel including pivot tables and v-look-ups.
• Prior cash application experience in a high-volume environment.
• Strong data entry skills.
• Demonstrated problem solving ability.
• Ability to interact and communicate effectively with others.
• Ability to work under stringent deadlines.
  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
  No

• Processes accurate and timely payments to customer accounts received through lockbox, W/T, ACH and checks. Researches any differences between amounts due and amounts paid using system support and the portfolio group as resources.
• Requests refunds on overpaid contracts.
• Prints check by phone payments requested by the portfolio group.
• Deposits payments received via remote deposit system.
• Responds to various A/R requests received through ticketing system. Works closely with the Portfolio and Customer Service Departments to research and resolve any payment issues or questions.
• Assists with various A/R projects related to process improvement and audit requests.
• Follows internal controls, policies and procedures when completing assigned duties