Equipment Maintenance Specialist I at Iron Mountain Ltd

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

40.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 10, Windows 11, Office 365, Hardware installation, PC rollouts, SOE imaging, Data migration, Profile transfers, Fault diagnosis, ServiceNow, ITSM, Technical support, Hardware refreshes, Interpersonal skills

Industry

IT Services and IT Consulting

Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. IT Field Technician – Brisbane Based Iron Mountain is a premier ICT Services supplier to State & Federal Government Departments and major commercial clients across Australia. We are seeking experienced IT Field Technicians for ongoing casual contracts in Brisbane. You will be the face of our service delivery, performing essential hardware refreshes and technical support. What You’ll Do In this role you will: Execute end-to-end PC rollouts and hardware installations. Perform SOE Imaging, data migrations, and profile transfers. Install and configure computer equipment and peripherals. Conduct fault diagnosis and provide high-quality post-installation support. Manage task and documentation via ServiceNow. What You’ll Bring The ideal candidate will have: Technical Proficiency: Strong knowledge of Windows 10/11 and Office 365. Experience: Proven track record in large-scale deployments or desktop support. Communication: Excellent interpersonal skills with the ability to interface professionally with government stakeholders. Attributes: High attention to detail, reliability, and a well present professional appearance. Tool: Experience with ServiceNow or similar ITSM ticketing tools is highly regarded. What We Offer Competitive Pay: $40 per hour (Casual). Location: Brisbane based work (In person). Reputation: Join a globally recognized, successful industry leader. Flexibility: Ongoing casual opportunities. Apply now to join a team delivering critical ICT infrastructure across Australia. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

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Responsibilities

The IT Field Technician will execute end-to-end PC rollouts, hardware installations, and data migrations. They are also responsible for performing fault diagnosis and providing high-quality post-installation support while managing tasks via ServiceNow.