EQUIPMENT SERVICE COORDINATOR

Hillyard, Inc. is currently taking applications for Equipment Service Coordinator for our Service team in Hutchinson, MN.
Do you have experience dealing with service calls?
Can you be described as organized?
Do you enjoy problem solving?
If you answered “Yes” then the Hillyard Service Team has the Career Opportunity for you.

QUALIFICATIONS INCLUDE:

• Experience in an interactive customer service environment is a plus.
• Ability to interact professionally with technicians and service team associates.
• Dispatching and direct customer interfacing as well as experience in a parts ordering environment
• Ability to handle multiple tasks productively while maintaining attention to detail.
• Strong follow-up and problem-solving skills.
• Excellent verbal communication and listening skills.
  Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area.

• Entering Customer Service Calls in the Company System for Dispatch & Communicate with Service Technicians
• Monitor Repair Status for Machine Completion.
• Monitor Open Service Orders.
• Review and Assist Technicians with Service Repair Estimates
• Communicate Directly with the Customer & Service Team Leadership regarding Customer Repairs.
• Assist in scheduling of Programmed Maintenance Agreements