ER Admitting Clerk - Graveyards at Community Health System

Las Cruces, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient registration, Insurance verification, Financial counseling, Customer service, Order entry, Data entry, Communication, Multitasking, Attention to detail, Confidentiality, Medical terminology, Electronic health records, Telephone etiquette, Emergency response support

Industry

Hospitals and Health Care

Description

Job Summary The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements. Must be able to work the Graveyard Shift. Essential Functions * Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms. * Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment. * Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required. * Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly. * Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping. * Places identification armbands on patients to support accurate identification and continuity of care throughout their stay. * Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments. * Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service. * Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources. * Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately. * Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * 0-2 years of admissions, customer service and/or public relations experience required * 1-2 years of experience in a healthcare setting preferred Knowledge, Skills and Abilities * Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff. * Proficiency in using electronic registration and order entry systems. * Knowledge of insurance verification and billing processes. * Ability to handle sensitive information with confidentiality and professionalism. * Strong attention to detail and organizational skills to ensure accurate documentation. * Excellent multitasking abilities to manage a fast-paced environment effectively.

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Responsibilities

The Admitting Clerk facilitates efficient patient registration, insurance verification, and financial counseling within an emergency room setting. They also manage bed assignments, maintain accurate documentation, and provide support during emergency codes.