ER Customer Service Representative - Part Time Weekends at Wake Veterinary Medical Center

Knightdale, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Veterinary Experience, Healthcare Experience, Veterinary Software Familiarity, Communication, Teamwork, Compassion, Time Management

Industry

Veterinary

Description

Description Wake Veterinary Medical Center in Raleigh is currently seeking a part time weekend customer service representative to join our collaborative and compassionate team. Known for balancing high-quality medicine with a healthy work-life balance, our team is frequently praised for being both fun and incredibly skilled—a great combination! Why Wake Veterinary Medical Center? Wake Vet is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through our partnership with CVCA. We’ve recently doubled our facility space, added dedicated special procedures and chemotherapy rooms, and expanded our diagnostic capabilities to better support our patients and referring veterinarians. We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants. Located in Knightdale, NC—just off I-540—we’re a quick and easy commute from anywhere in the Research Triangle. Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state. Perks and benefits include: Tuition assistance A choice between two medical plans with prescription drug benefits Dental and vision coverage available 401(k) Savings Plan with employer match, including immediate vesting Life insurance for yourself, spouse and eligible dependents available Paid time off / holidays Health Savings Account available Short term disability available Supplemental critical illness and accident plans available Uniform allowance Continuing education allowance for credentialed technicians Employee assistance program We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements Physical Requirements: Ability to sit for extended periods of time and walk intermittently Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers Ability to stand for extended periods of time. The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation Education and Experience: Previous veterinary or healthcare experience preferred. Familiarity with veterinary software is advantageous Benefits: A choice between two medical plans with prescription drug benefits Dental and vision coverage are available 401(k) Savings Plan with employer match, including immediate vesting Life insurance for yourself, your spouse, and eligible dependents is available Paid time off / holidays Health Savings Account available Short-term disability available Supplemental critical illness and accident plans are available Uniform allowance Employee assistance program We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities

The primary responsibility is serving as a part-time weekend Customer Service Representative within a collaborative and compassionate team environment at a 24-hour hybrid veterinary hospital. This role supports high-quality medicine delivery across various specialized services including primary care, emergency, surgery, and internal medicine.